We collect information you provide when placing an order, creating an account, or contacting us. This includes your name, email address, delivery address, and payment information (processed securely via our payment provider).
We use your information to process orders and deliver products, send order confirmations and shipping updates, respond to your enquiries, and occasionally send marketing communications (you can opt out at any time).
We take reasonable technical and organisational measures to protect your personal information. Payment data is processed through industry-standard encrypted systems. We do not store full card details on our servers.
We do not sell or rent your personal information to third parties. We share data only with service providers who assist in operating our business (e.g., courier companies, payment processors), bound by confidentiality agreements.
Our website uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though this may affect website functionality.
Under POPIA (Protection of Personal Information Act), you have the right to access, correct, or request deletion of your personal information. Contact us at privacy@water-bugs.co.za to exercise these rights.
For privacy-related enquiries, email us at privacy@water-bugs.co.za or write to Water-Bugs Swimming Aids, Komatipoort, South Africa.
